Interview with Jamie Pherous, Founder and Managing Director of CTM
Have you ever wondered what it takes to grow a travel startup into a global leader in travel management, expand into new markets and adapt to changing tourism, economic and socio-political influences?
In this candid interview, Jamie Pherous CTM The founder and managing director shares insights from his formative years and early career that shaped the company’s vision.
Jamie spoke about the key role that a customer-centric company culture plays in CTM’s success, stressing the importance of open communication and an entrepreneurial spirit, as well as his passion for continuous learning and developing leaders within the organization. He also highlighted the impact of responding to global events and explained how these experiences have helped CTM balance its business, develop robust contingency plans, diversify its client base, and remain resilient.
As CTM celebrates 30 years in the business travel industry, this interview looks back at the journey to date and the fundamental principles that continue to drive the company forward.
